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Customer Service Delivery Information

Delivery Information

We know how important a speedy, cost effective and reliable delivery service is, so we offer a complete nationwide delivery service to meet the needs of our customers.

  • Comprehensive and speedy delivery service across the UK.
  • Door to door or to site, every working day.
  • Free of charge for the majority of the UK (orders over £50 net excl.VAT).
  • Delivered next working day following the day of despatch, for the majority of the UK mainland.
  • Timed and Saturday delivery options
  • Option to collect from TNT depots
  • Collection from our Trade counters.
  • Option to specify a tail lift vehicle on request.

Delivery is free of charge by Next Working Day transport to all UK mainland addresses (including the Isle of Wight and Skye, but not Next Day to Skye) for orders over £50 net value excluding VAT. For UK offshore (including Northern Ireland, Channel Islands, Isles of Scilly, Isle of Man, all offshore Scottish Islands except Skye) delivery is chargeable at cost. For orders of under £50 net value within the UK, delivery is chargeable (details on request).

Timed deliveries, weekend deliveries, etc are at extra cost for all orders. Please contact us for details of the our delivery coverage and charges. Tail lift vehicles are available on request (subject to availability).

Deliveries to Ireland

All orders received by us which are destined for Northern Ireland or the Republic of Ireland must be collected from our premises. The arrangements for onward shipment to Ireland must be made by others including payment of any duty which may be required by Government agencies.

Our Mission Statement:

“To be the trade supplier of choice for refrigeration and air conditioning engineered solutions”

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