The Company is a busy, expanding distributor of Refrigeration & Air Conditioning component parts and is located in a modern air conditioned non-smoking office with warehouse and trade counter located in Rea Street, Birmingham.
The successful candidate will join a small team responsible for processing sales orders received mainly by email and telephone. Using a computer screen, details such as pricing and delivery are checked and agreed with customers before entering orders onto the computer system. The same computer system is used to answer customer queries and to progress existing orders.
The computer is tailored specifically for the Company, and full training on its use will be given. Good keyboard skills are required.
We are looking for a person of pleasant disposition with a good telephone manner. The position is ideal for a helpful, efficient and methodical person who enjoys dealing with people, particularly over the phone. Some filing and other office duties will also be involved. Punctuality, flexibility, initiative and the desire to see a job through to achieve customer satisfaction are essential. Previous experience in a similar environment will be preferred.
Normal office hours Monday to Friday apply with one hour for lunch. Initial holiday entitlement is 25 days (pro-rate to length of service in the first year), plus statutory Bank holidays. All employees are eligible to be enrolled into the Company’s pension, life insurance and BUPA schemes.